About The Delivery Time

Delivery time: Total Delivery Time = Processing Time + Shipping Time.

Before shipping your order, normally Coolight-box needs to prepare your products, do strict quality-control tests and carefully package the items. So the processing time is separate from the delivery time. You will receive your order in 10-40 business days from the date that it is placed.

Processing Time

Before shipping your order, normally we need 3-7 business days to prepare your products, kindly note a small number of orders may still need between 5-10 business days depending on stock availability.

Shipping Time

  • Standard Shipping Time: 14-25 business days
  • Expedited Shipping Time: 7-14 business days
  • some places will take 18-30 days because of the long distance, such as South Africa, etc.
  • US Warehouse Delivery Time: 3-7 business days (Remote Areas 3-10 business days)

Shipping Fee 

Country Delivery Time Condition Shipping Fee
US 14-30 business days $0-$75 $6.99
US 14-30 business days over $75 free
other countries 14-30 business days $0-$75 $7.99
other countries 14-30 business days over $75 free
other countries 7-20 business days 0-1 kg $9.99
other countries 7-20 business days 1-2 kg $15.99
other countries 7-20 business days 2-3 kg $19.99
other countries 7-20 business days 3-5 kg $25.99
other countries 7-20 business days over 5 kg $29.99
Canada 25-35 business days 0-2 kg $9.99
Canada 25-35 business days 2-3 kg $19.99
Canada 25-35 business days 3-5 kg $29.99
Canada 25-35 business days over 5 kg $39.99

* Shipping time is estimated and commences from the date of shipping, rather than the date of the order, and can take longer than expected date due to an invalid address, customs clearance procedures or other causes.
* Please submit a ticket of shipment if the package does not arrive in time, our representative will get back to you within 24 hours.